State Farm® Insurance Agent Tracey Rivera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jose Martinez
May 5, 2026
"I’ve been working with Kai for years. Hands down best customer service. I will never give my business to anyone but them"
"Wow Jose, we really appreciate your kind words and trust in our agency. Kai is amazing.!! Thank you for the many years you've been with us. State Farm Dividend checks (for each car) will be arriving in August from the profits made last year. Keep an eye out for them"
darwin montenegro
May 1, 2026
"Ramon is always on top of everything helping you on any way he can"
"Very kind of you Darwin. Thank you for taking the time to let us know your experience with Ramon. We agree, he's awesome! All the best, Tracey"
Ema
April 16, 2026
"I always have the best experience working with Kai! She is very knowledgeable, responsive, and always helped me find the best coverage at a great rate! The entire quote process has always been smooth and quick! I highly recommend their services. Thank you Kai"
"Thank you so much for the kind words Ema. We appreciate your trust in our agency. We think Kai is amazing too! Thank you"
Stephanie Dominguez
April 15, 2026
"Excellent service! Kai was fantastic—she assisted me with several changes to my policy and made the process smooth and easy"
"Thank you so much for the kind review Stephane! We think Kai is amazing as well. Look forward to working with you this year. Thank you for your trust in our agency. "
Azael Duarte
April 9, 2026
"Tracey is the BEST!!!! insurance agent I can have very nice and friendly helpful service 100/100"
"Thank you! We appreciate you"
Luis Figueroa
April 8, 2026
"Muchas ggravias a Alex nos atendió muy bien eficiente y amable cómo siempre tengo mucho con state farm y seguiría con ellos gracias"
"Thank you Luis for the very kind review. We sincerely appreciate your trust in our agency and all the referrals. ❤️"
Michael Gary Bolanos
April 8, 2026
"They take care of all our needs. Top notch service every time I have questions regarding our policy. In fact I just added a vehicle to our policy and with Kai’s help it was done in a few minutes! It would’ve been quicker if I sent my information right away… I always recommend State Farm, particularly Tracey Rivera’s office to my friends for their auto, motorcycle and home insurance needs. Thanks again guys!"
Monica Leon
April 1, 2026
"Extremely happy with the services and the care of State Farm. They are always looking after me and giving the best services possible."
"Thank you so much Monica! We appreciate you letting us know about your experience and your trust in our agency. "
Fabian Rivas
April 1, 2026
"Kai is great, always goes above and beyond."
"Thanks so much Fabian! Appreciate you taking the time to let us know about your experience. We think Kai is amazing too! "
Kyle Davis
March 10, 2026
"Amazing customer service and the most helpful agents. Always find the time to help me no matter what time of day!"
"Thanks so much Kyle! Appreciate your kind words and trust in our agency. "
Evan Contreras
March 10, 2026
"thank you so much for you help kai! you’re amazing"
"Thank you Evan. I agree, Kai is amazing!! We appreciate your review and kind words. "
Vianey Beltran
March 5, 2026
"Kay service was excellent!! Always been so happy to be part of them!!"
"Thank you so much for the review Vianey. Really appreciate your kind words. Look forward to next time we see you. "
Joel Radovan
December 30, 2025
"Thank you Carla Baez for your exceptional service today when adding my new truck to my policy."
"Hi Joel, Thank you so much for taking the time to leave us a review. Thrilled you were happy with Carla's service. She's been a tremendous asset to our team. Hope you enjoy your new ride!! 😊 "
Kelly Sisson
December 17, 2025
"I looked at several Insurance companies after deciding to end a 20 year relationship with Mercury. State Farm and Tracey were recommended to me. My experience with Tracey and Kia has been excellent. Both are always responsive and accommodating. I absolutely have recommended Tracey to my friends and family. I am very happy with Tracey, Kia and State Farm."
"Thank you so much Kelly for taking time to leave us such a kind review. We're so happy to have you and consider you part of the family! Enjoy the holidays "
Alexis Vásquez
December 14, 2025
"Ramón has helped my wife Diana and me with our car insurance and is always very attentive. He explains everything with great patience and makes sure we fully understand our coverage. Thank you, Ramón, for taking such great care of our insurance needs!"
"Thank you for the kind review Alexis. We so appreciate it and think Ramon is awesome too! Looking forward to working with you in the new year. Have a wonder holiday! "
Cesar Trejo
December 2, 2025
"I had an excellent experience working with Ramon! From start to finish, he made the entire process incredibly easy and stress-free. He was quick to respond, guided me through every step, and explained all my options clearly. Not only was he fast and efficient, but he also went above and beyond to make sure I understood everything and felt confident in my decision. I truly appreciated his professionalism, helpful attitude, and dedication to making things simple. Highly recommend!"
"Thanks Cesar! Appreciate you taking the time to let us know your experience with our office and Ramon. He's amazing! Let your friends know. We give $25 referral gift card as well. Thank you! "
Jesika Liceaga
November 27, 2025
"Kai the best agent ever , always responds to my messages and solves everything!!!"
"Thank you so much for the very kind review. We really appreciate it. Kai is amazing! Look forward to seeing you in the new year! Happy holidays "
Mya Martinez Rodriguez
November 26, 2025
"I received awesome help from Kai, she made everything so quick and easy!"
"Thank you Mya for taking the time to let us know. We think Kai is amazing too. Wishing you and your family happy Thanksgiving. "
Amanda Valdez
July 13, 2025
"Nelly y Alberto siempre son súper eficaces y amables, resuelven mis dudas siempre y siempre están dispuestos a ayudar, no por nada ya tengo 5 años con ellos. gracias ☺️ Update 2025… desde que no están Nelly y Alberto esto se a vuelto un caos, nunca hay nadie que hable español, la que siempre me contesta es cortante y nunca me da una respuesta clara, me a subido la aseguranza exageradamente sin razón y su respuesta siempre es la misma (california law)…. Espero encontrar otro agente rápido u otra aseguranza"
"Muchas gracias!!"
Mikaela
July 9, 2025
"I just want to say that I really appreciate the hard work my State Farm’s Agent Ramon Jimenez does for me to get the best insurance coverage. When I call Ramon he replies fast and makes things happen! Thank you 🙏🏽 so much Ramon."
"Thank you so much for your review. We appreciate you taking the time to let us know how we're doing. We think Ramon is amazing too! "
Tracey Grove
June 16, 2025
"I bought a new car so needed insurance and called Kai at Tracey Rivera State Farm in Imperial Beach. She was friendly but professional and quickly had a quote for me. I received excellent service and recommend this agency! Ask for Kai!"
Andrea Pacheco
June 10, 2025
"Agent Kai Marcelo at the State Farm Insurance Company located at 1239 Palm Ave, Imperial Beach, CA 91932 was super helpful. My mother has been with State Farm Insurance for many years and as I purchased a new vehicle I added myself to my mother’s plan as prices were reasonable compared to to other auto insurance companies. As I’m a single mother that works full time Kai was very accessible as to explaining insurance quotes through text as I was working and time management is very ideal for me. Thank you Kai for all your help. 🤗"
Jesus Sermeno
April 3, 2025
"From the team of Tracey Rivera State Farm. I had the opportunity to talk to Ramon. Ramon was quick, fast and precise. I would recommend him always. He answer my questions and concerns. Im happy to join the state farm family. Contact Ramon, he is good at making you save money with great deals."
"Jesus, thank you for the wonderful review. We think the world of Kai too. Welcome to the family and hope to see you soon. Tracey"
Jesus Rivas
January 17, 2025
"Never answers the phone"
"Hi Jesus, my apologies you weren't able to get through recently. The office has been extra busy and sometimes policyholders need to leave a message. We strive to return calls as promptly as possible. I do appreciate your feedback. I feel customer satisfaction and ease in communicating with our office is important. "
Josefina Rios
January 14, 2025
"Alex muy buen servicio"